Terms & Conditions

1. Definitions

For purposes of these Terms:

• “User” means any individual or entity accessing or using the Service.
• “Account” refers to the user profile created to access the Service.
• “Content” means any text, data, documents, or other material uploaded, generated, or submitted via the Service.
• “AI Analysis” refers to machine learning and NLP-based functionalities provided by the Service.
• “Subscription” means the paid or free access plan you choose to access the Service.
• “Third Party Services” refers to any external service integrated with or linked to LegalPro.

2. Eligibility

• Users must be at least 18 years of age or have reached the age of majority in their jurisdiction.
• Users must have the legal authority to enter into these Terms.
• By registering, you represent and warrant that you meet these eligibility requirements.

3. Services Offered

LegalPro provides, but is not limited to, the following services:

• AI-powered contract analysis and compliance checking.
• Automated clause extraction and jurisdiction-specific compliance validation.
• Lifecycle management including drafting, negotiation, renewal, amendment, and termination tracking.
• Risk scoring and predictive analytics based on historical data.
• Collaborative editing with version control.
• Milestone alerts, automated reporting, and dashboards.
• API integrations with CRM/ERP platforms such as Salesforce and SAP.

4. Account Registration and Security

• Users must create an Account using accurate, current information.
• You are responsible for maintaining the confidentiality of login credentials.
• Any activity under your Account is your responsibility.
• You must notify us immediately of any unauthorized access or security breach.

5. Representation, Warranties & Covenants

By using the Service, you represent, warrant, and covenant that:

• You have full legal authority to use the Service.
• All Content you upload is accurate, lawful, and does not infringe on any third-party rights.
• You will comply with all applicable laws and regulations.

6. Prohibited Activities

Users may not:

• Use the Service for illegal, fraudulent, or unauthorized purposes.
• Attempt to access unauthorized areas of the Service or other users’ Accounts.
• Interfere with the integrity, security, or performance of the Service.
• Reverse engineer, decompile, or otherwise attempt to extract source code from the Service.

7. Content & Intellectual Property

7.1 Our Content

• All content on the Platform (including software, design, databases, trademarks, text, graphics, and logos) is owned by or licensed to us.
• You may access and use it only for personal or authorized professional use.
• Copying, modifying, reproducing, distributing, or exploiting our content without written consent is prohibited.

7.2 User Content

• You may upload resumes, postings, event details, or other material (“User Content”).
• By submitting, you grant us a worldwide, royalty-free license to use, reproduce, and display such content in connection with the Services.
• You are solely responsible for your User Content and must ensure it does not violate law or third-party rights.
• We may remove or restrict content that breaches these Terms.

7.3 Third-Party Content

• The Platform may contain third-party links, advertisements, or services. We are not responsible for their accuracy or reliability.
• Accessing such services is at your own risk and subject to third-party terms.

8. Payment & Refunds

• Subscription fees and other charges are specified at the time of purchase.
• Payments are non-refundable except as required by applicable law.
• Company may change fees, with prior notice, applicable to future billing cycles.

9. User Obligations & Prohibited Conduct

Users must:

• Maintain accurate Account information.
• Use the Service responsibly and in compliance with these Terms.
• Immediately report any security breaches or unauthorized use.
• Prohibited conduct includes harassment, spamming, uploading malicious code, and violating applicable laws.

10. Privacy & Data Protection

• Your privacy is governed by our Privacy Policy, incorporated herein by reference.
• Company collects and processes data to provide and improve the Service.
• Users must comply with applicable data protection laws when updating personal or sensitive data.

11. Intellectual Property Rights (IPR)

• The Service and all software, algorithms, and AI models remain the exclusive property of the Company or its licensors.
• Users acquire no ownership rights to the Service.
• Unauthorized use, copying, or distribution of IPR-protected materials is prohibited.

12. Disclaimers

• The Service is provided “as is” and “as available.”
• Company does not guarantee that the Service will be error-free, uninterrupted, or fully accurate.
• AI-generated analysis is for informational purposes and does not constitute legal advice.

13. Limitation of Liability

• To the maximum extent permitted by law, Company is not liable for indirect, incidental, consequential, or punitive damages.
• Total liability is limited to the amount paid by the User for the Service in the 12 months preceding the claim.

14. Indemnity

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, and employees from any claims, losses, or damages arising from:

• Your violation of these Terms.
• Your Content or conduct on the Service.
• Any third-party claim resulting from your use of the Service.

15. Termination & Suspension

• Company may suspend or terminate your Account for violation of these Terms or misuse of the Service.
• You may terminate your Account at any time.
• Termination does not relieve you of outstanding payment obligations.

16. Third-Party Services & Links

• The Service may contain links or integrations with third-party platforms.
• Company is not responsible for third-party content or services.
• Use of third-party services is subject to their terms and privacy policies.

17. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.
• Any disputes shall be resolved in the courts of Chennai.

18. Changes to Terms

• Company may modify these Terms from time to time.
• Changes are effective upon posting to the Service.
• Continued use of the Service constitutes acceptance of modified Terms.

19. Miscellaneous

a. Entire Agreement

These Terms, together with the Privacy Policy and any agreements referenced herein, constitute the entire agreement between you and the Company.

b. No Waiver

Failure to enforce any right does not constitute a waiver of that right.

c. Severability

If any provision is deemed invalid, the remaining provisions remain in effect.

d. Assignment

Company may assign or transfer its rights under these Terms. Users may not assign without prior written consent.

e. Force Majeure

Company is not liable for delays or failures due to circumstances beyond its reasonable control.

20. Grievance Redressal & Contact

For any complaints, concerns, or feedback, Users may contact:

Email: spdt-apps-svc@solidpro-es.com

Address: No 30A (South Phase), 4th Floor, SAI KRUPA Thiru-vi-ka Industrial Estate, Guindy, Chennai, TN 600032

1. Information We Collect

We may collect the following types of information to provide and improve our Services:

1.1 Personal Information (Provided by You)

• Name, email address, phone number, and contact details.
• Account credentials and profile information.
• Resumes, documents, or other materials uploaded to the Platform.
• Payment or billing information when using paid services.

1.2 Automatically Collected Data

• Device information, browser type, IP address, and operating system.
• Usage data including pages visited, features accessed, time spent, and navigation patterns.
• Cookies and other tracking technologies for analytics and personalized experience.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Platform and Services.
• Personalize your experience and respond to inquiries or support requests.
• Analyze usage trends, conduct research, and improve functionality.
• Comply with legal obligations and enforce our Terms of Use.
• Communicate updates, promotional materials, or relevant information with your consent.

3. Sharing of Information

We do not sell your personal information. We may share information:

• With service providers, vendors, or partners to operate the Platform.
• For legal compliance, law enforcement, or to protect our rights.
• In connection with a merger, acquisition, or sale of assets.

4. Data Retention

• We retain your personal information only as long as necessary for the purposes described.
• When information is no longer needed, it is securely deleted or anonymized.

5. Your Rights

You have the right to:

• Access, correct, or update your personal information.
• Withdraw consent for processing certain types of data.
• Request deletion of your personal information, subject to legal obligations.
• Object to or restrict certain processing activities.

6. Cookies & Tracking

• We use cookies, pixels, and similar technologies to enhance user experience, measure performance, and analyze traffic.
• You may manage cookie preferences through your browser settings.

7. Data Security

• We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
• While we strive to protect your information, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

• Our Platform is not intended for children under 18 years.
• We do not knowingly collect personal information from children.

9. International Data Transfers

• Your data may be processed or stored in countries outside India.
• We ensure appropriate safeguards are in place to comply with applicable data protection laws.

10. Changes to this Privacy Policy

• We may update this Privacy Policy from time to time.
• Changes are effective upon posting on the Platform.
• Continued use of the Platform constitutes acceptance of updated Privacy Policy.

11. Grievance Redressal & Contact

For complaints, concerns, or questions regarding your data or this Privacy Policy, please contact:

Email: spdt-apps-svc@solidpro-es.com

Address: No 30A (South Phase), 4th Floor, SAI KRUPA Thiru-vi-ka Industrial Estate, Guindy, Chennai, TN 600032, India

Refund & Cancellation Policy - LegalPro

Effective Date: 12 November 2025

LegalPro is an AI-powered contract compliance and lifecycle management platform offering subscription-based services to businesses, law firms, and enterprises. This Refund & Cancellation Policy outlines the terms under which users may request refunds or cancel their subscription plans. By subscribing to LegalPro, you agree to this Policy.

1. Services Covered

This Policy applies to:

• Subscription-based access to LegalPro’s Platform, including AI-driven contract analysis, compliance checks, and lifecycle management tools.
• Paid modules or add-on services integrated within the Platform.
• Professional support or assistance purchased through the Platform, if applicable.

2. Payments

• All subscription payments must be made through the payment methods provided on the Platform.
• Prices include applicable taxes unless stated otherwise.
• Users are responsible for ensuring timely payment; non-payment may result in suspension or termination of the Account.

3. Refund Policy

• No Refunds After Activation: Once a subscription plan is activated and services accessed, payments are generally non-refundable.
• Pro-Rata Refunds: In exceptional cases, refunds may be considered on a pro-rata basis for unused services at the sole discretion of the Company.
• Payment Failures or Duplicates: Refunds may be issued for duplicate or failed payments after verification.
• Refund requests must be submitted within 30 days of the transaction via our support channel.

4. Cancellation Policy

• Users may cancel subscription plans anytime via the Platform or by contacting support.
• Cancellation does not automatically entitle users to a refund unless explicitly stated in this Policy.
• Access to services continues until the end of the paid subscription period.
• Early cancellation of annual or prepaid plans will not result in a refund unless explicitly provided.

5. Subscription Plans & Renewals

• Subscriptions may be monthly, quarterly, or annual, as selected by the user.
• Automatic renewal applies unless cancelled prior to the renewal date.
• Renewal charges are billed at the prevailing subscription rate.

6. Disputes & Chargebacks

• Users must attempt to resolve billing disputes directly with LegalPro before initiating chargebacks.
• Unauthorized chargebacks may result in suspension or termination of services and potential legal action.

7. Contact for Refunds/Cancellations

For any queries please contact us on:

Email: spdt-apps-svc@solidpro-es.com

Address: No 30A (South Phase), 4th Floor, SAI KRUPA Thiru-vi-ka Industrial Estate, Guindy, Chennai, TN 600032, India

Disclaimer Policy – LegalPro

Effective Date: 12 November 2025

This Disclaimer Policy (“Disclaimer”) applies to all users of LegalPro (“we,” “us,” “our”) through the website https://legalpro.solidpro.ai and associated platforms (collectively, the “Platform”). By accessing or using the Platform, you acknowledge and agree to the terms of this Disclaimer in addition to our Terms of Use and Privacy Policy.

1. General Information Only

• The Platform provides AI-driven contract compliance, lifecycle management, and related legal information for informational purposes only.
• All content is provided to assist users in managing contracts efficiently but does not constitute professional legal advice.
• Users are advised to consult a qualified LegalProfessional before acting on any information obtained through the Platform.

2. No Guarantee of Accuracy

• While we strive to provide accurate, up-to-date, and reliable information, LegalPro does not guarantee that all contract analysis, compliance checks, or AI-generated insights are error-free, complete, or current.
• The AI-generated analysis is based on algorithms and historical data; actual legal outcomes may differ.

3. Third-Party Content & Links

• The Platform may include links or integrations with third-party tools, software, or content providers.
• LegalPro does not endorse or guarantee the accuracy, reliability, or quality of third-party content.
• Accessing third-party links or services is at the user’s own risk and subject to the third-party terms and conditions.

4. No Lawyer - Client Relationship

• Use of the Platform does not establish a lawyer–client relationship between you and LegalPro or its team.
• Users should not rely solely on AI-generated insights for critical legal decisions and should seek independent legal counsel.

5. No Guarantee of Legal Outcomes

• LegalPro provides tools to assist with contract review, compliance checks, and risk assessment but cannot guarantee specific legal outcomes or avoidance of disputes.
• Users are solely responsible for the use and interpretation of the information provided.

6. Limitation of Liability

LegalPro shall not be liable for any losses, damages, claims, expenses, or consequences arising directly or indirectly from:

• Reliance on Platform content or AI-generated analysis.
• Errors, omissions, or inaccuracies in the information provided.
• Decisions made based on the Platform without consulting qualified LegalProfessionals.
• Technical failures, service interruptions, or delays.

7. User Responsibility

Users are responsible for:

• Verifying all legal information and contract insights independently.
• Consulting qualified LegalProfessionals before taking legal action.
• Ensuring compliance with applicable laws when acting on Platform information.

8. Updates to Disclaimer

• We may revise this Disclaimer at any time without prior notice.
• Continued use of the Platform constitutes acceptance of the updated Disclaimer.

9. Contact Us

For queries regarding this Disclaimer, please contact:

Email: spdt-apps-svc@solidpro-es.com

Address: No 30A (South Phase), 4th Floor, SAI KRUPA Thiru-vi-ka Industrial Estate, Guindy, Chennai, TN 600032, India

Cookie Policy - LegalPro

Effective Date: 12 November 2025

LegalPro uses cookies and tracking technologies to enhance user experience, analyze performance, and provide personalized services on the Platform. This Cookie Policy explains the types of cookies used, how they are managed, and your rights regarding cookies while using LegalPro.

1. What Are Cookies?

Cookies are small text files stored on your device to improve platform functionality, remember preferences, and track user behavior.

2. Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login, account security, and navigation.
• Performance & Analytics Cookies: Track user interaction and usage trends to improve Platform performance and features.
• Functional Cookies: Remember user preferences, settings, and customized dashboard configurations.
• Advertising & Marketing Cookies: Deliver relevant promotional content and updates about LegalPro services.

3. We Use Cookies

• To operate, maintain, and secure the Platform.
• To remember user login information and preferences.
• To analyze user interactions and improve features, dashboards, and AI tools.
• To personalize notifications, alerts, and content relevant to contract management.
• To deliver relevant promotional content and updates.
• To enhance overall user experience and service efficiency.

4. What Is Caching?

Caching temporarily stores Platform data to:

• Improve speed and performance.
• Reduce server load and enhance reliability.
• Provide faster access to dashboards, AI analysis, and contract management tools.

4.1 Types of Cached Data

• Browser Cache: Web pages, scripts, and dashboard data stored on your device.
• Server-Side Cache: Frequently accessed Platform data stored on our servers.
• Application Cache: Temporary storage for AI analysis results and platform operations.

4.2 Data Stored in Cache

• Platform interface files (HTML, CSS, JavaScript).
• User preferences, settings, and dashboard configurations.
• AI-generated analysis results and alerts (temporarily stored for efficiency).

Note: Sensitive personal or legal data is not permanently stored in cache beyond secure, temporary processing.

5. Managing Cookies and Cache Preferences

• Browser Settings: You can block, delete, or manage cookies and cached data through your browser.
• Consent Management Tool: Adjust cookie preferences directly on the Platform if available.
• Cache Refresh: Manually refreshing the cache may be required to access the latest data.
• Note: Disabling certain cookies may affect functionality, such as login persistence, notifications, or document tracking.

6. Your Rights

Under applicable data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you have the right to:

• Right to Know: Be informed about the types of cookies used and their purposes.
• Right to Withdraw Consent: Change or withdraw your consent at any time.
• Right to Access/Deletion: Request access to or deletion of personal data collected via cookies.

Contact: spdt-apps-svc@solidpro-es.com

7. Data Protection & Privacy

• Personal data collected via cookies is governed by our Privacy Policy and applicable data protection laws.
• LegalPro does not sell personal data collected via cookies.

8. Updates to This Policy

• We may update this Cookie Policy from time to time to reflect changes in technology, laws, or business practices.
• Updates take effect immediately upon posting on the Platform with a revised Effective Date.

9. Contact Us

Email: spdt-apps-svc@solidpro-es.com

Address: No 30A (South Phase), 4th Floor, SAI KRUPA Thiru-vi-ka Industrial Estate, Guindy, Chennai, TN 600032, India

Note on GDPR Compliance

The General Data Protection Regulation (GDPR) is a comprehensive data protection law enacted by the European Union (Regulation (EU) 2016/679), effective from 25 May 2018. It governs the collection, processing, storage, and transfer of personal data of individuals in the EU. GDPR applies to organizations outside the EU if they offer goods or services to EU residents or monitor their behavior.

Key Principles of GDPR:

1. Lawfulness, Fairness, and Transparency: Personal data must be processed lawfully, fairly, and in a transparent manner. Users must be informed clearly about what data is collected, for what purpose, and how it will be used.
2. Purpose Limitation: Data must be collected for specific, explicit, and legitimate purposes and cannot be further processed in ways incompatible with those purposes.
3. Data Minimization: Only data that is necessary for the intended purpose should be collected and processed.
4. Accuracy: Personal data must be accurate and, where necessary, kept up to date.
5. Storage Limitation: Data should be retained only as long as necessary for the purposes for which it was collected.
6. Integrity and Confidentiality: Data must be processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing, accidental loss, destruction, or damage.
7. Accountability: Organizations must demonstrate compliance with GDPR principles and maintain records of data processing activities.

Rights of Data Subjects under GDPR

• Right to Access: Users can obtain confirmation of whether their data is being processed and request access.
• Right to Rectification: Users can request correction of inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): Users can request deletion of personal data in certain circumstances.
• Right to Restrict Processing: Users can limit processing of their data under specific conditions.
• Right to Data Portability: Users can obtain their data in a structured, machine-readable format and transfer it to another provider.
• Right to Object: Users can object to processing for direct marketing or other legitimate purposes.
• Rights in Automated Decision-Making: Users can request human intervention in fully automated decisions that produce legal or similarly significant effects.

Data Security and Breach Notification

• GDPR mandates technical and organizational measures to protect personal data.
• In the event of a data breach, organizations must notify the relevant supervisory authority within 72 hours and inform affected users if the breach is likely to result in high risk to rights and freedoms.

International Data Transfers

• Transfers of personal data outside the EU are permitted only if the receiving country ensures an adequate level of data protection or through mechanisms like Standard Contractual Clauses (SCCs) or Binding Corporate Rules (BCRs).

Implications for LegalPro

1. LegalPro must obtain explicit, informed, and revocable consent from EU users before collecting or processing their personal data.
2. Provide clear and transparent privacy notices about the data collected, purpose, storage duration, and third-party sharing.
3. Implement mechanisms for EU users to access, correct, delete, or export their personal data.
4. Enable users to object to processing, including profiling or direct marketing.
5. Ensure data minimization and purpose limitation by collecting only data necessary for Platform services.
6. Implement robust data security measures, including encryption, access controls, and monitoring.
7. Establish protocols for detecting, reporting, and mitigating data breaches within 72 hours.
8. Ensure compliance for any cross-border data transfers outside the EU using SCCs, BCRs, or adequacy mechanisms.
9. Verify that third-party vendors handling EU data comply with GDPR requirements.
10. Maintain records of processing activities, consent, and risk assessments to demonstrate compliance.
11. Ensure AI-driven contract analysis modules do not unlawfully process sensitive personal data and provide transparency on automated decision-making.
12. Provide dedicated GDPR support and grievance redressal channels for EU users.

Note on Data Privacy and Protection Bill (India: Digital Personal Data Protection Act, 2023)